Find answers to frequently asked questions               Contact Technical Support : uspstechsupport@talogy.com

The online testing software requires your system to be configured to permit pop-ups. This means that ALL pop-up blockers must be DISABLED before you can begin your test.

1. The pop-ups used in testing software are completely safe for your browser and do not promote Ads or spam.
2. Due to the numerous pop-up blocking applications available to the public, we show instructions here to turn off pop-up blockers only for your browser. If you have any browser extensions installed that continue to block the pop-up the, you may contact Technical Support at
3. Taking test on a device issued by work or school: You can't change the browser setting yourself. Please get help from your network administrator to allow pop-ups for [*.]psionline.com site.

The screenshots used here are generated in Google Chrome Ver 127. The actual experience may vary based on Chrome version installed in your computer. Please follow the instructions from left side column as applicable to your browser version.

1. At the top right of your Chrome window,click 3 dots icon and Choose Settings.

2. Click Privacy and security > Site Settings > Pop-ups and redirects.
3. Under the Customized behaviors section click the button
   next to Allowed to send pop-ups and use redirects.

4. This will display a text field to add a site address. In the text box please enter the following text
   
   

   [*.]psionline.com

   
   
   (use the button to copy this text to your clipboard and paste it directly into the text field in your browser settings screen.)
   
   Click the Add button to save your settings.This will also close the text box modal.

5. Additionally, please check the list of sites under Not allowed to send pop-ups or use redirects section.
6. If there is nothing under this section, then you can skip this section and go directly to instruction #8.
7. If there are websites listed under this section, then: Please remove the entries ending with psionline.com by clicking on 3 dots icon next to this site and selecting Remove.

8. Congratulations! You have successfully enabled pop-ups needed for testing software. You can now close the chrome settings tab and return to the test delivery tab and click the blue button to re-check your system settings again.